Privacy Policy for Ice Cream Emporium

Last Updated: December 12, 2025

At Ice Cream Emporium, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our mobile applications available on Google Play and the Apple App Store.

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1. Information We Collect

a. Personal Information from the Website

We may collect the following information when you interact with our website:

• Name
• Email Address
• Phone Number
• Any information you voluntarily provide

b. Information from Mobile Applications

Our mobile applications are developed and operated by Toast for online ordering. Through these apps, we may collect:

• Contact Information: Name, email address, and phone number.
• Delivery Information: Physical address for order delivery.
• Payment Information: Credit/debit card details or other payment methods.
• Order History: Details of your previous orders.
• Location Data: If you permit, we may access your device’s location to provide location-based services.
• Device Information: Device type, operating system, unique device identifiers, and mobile network information.

c. Automatically Collected Information

We may also collect information automatically when you interact with our website or apps:

• Cookies and Similar Technologies: To enhance user experience and analyze website/app traffic.
• Usage Data: Pages viewed, links clicked, access times, and other interaction data.

2. How We Use Your Information

We use the collected information for purposes including:

• Providing Services: Facilitating online orders and deliveries through our website and mobile apps.
• Communication: Responding to inquiries, sending confirmations, updates, and support messages.
• Personalization: Tailoring content and recommendations based on your preferences.
• Improving Services: Analyzing usage patterns to enhance our website and apps.
• Marketing: Sending promotional materials and special offers, if you have opted in.
• Compliance: Complying with legal obligations and enforcing our terms and policies.

3. Sharing of Information

a. With Service Providers

We share your information with third-party service providers who assist us in operating our website and mobile applications:

• Toast: Our apps are developed and managed by Toast. Your information is processed by Toast in accordance with their Privacy Policy.
• Payment Processors: To process payments securely.
• Delivery Partners: For order delivery services.

b. Legal Obligations

We may disclose your information if required by law or in response to valid legal requests by public authorities.

c. Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

4. Third-Party Services and Links

Our website and mobile applications may contain links to third-party websites or services, including Toast. We do not control and are not responsible for the content or privacy practices of these third parties. We encourage you to review the privacy policies of every site you visit.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Choices and Rights

a. Access and Update

You have the right to access, correct, or delete your personal information. You can update your account information directly within the app or by contacting us.

b. Opt-Out

You may opt out of receiving promotional communications by following the unsubscribe instructions in those messages or by contacting us.

c. Device Permissions

You can disable location services or other device permissions in your device’s settings.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.

8. International Users

By using our services, you consent to the processing of your information in the United States and other countries where our service providers operate.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

By using our website or mobile applications, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.

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Additional Disclosures for Apple App Store

In compliance with Apple App Store requirements, we provide the following additional information:

• Data Collection: The Ice Cream Emporium app collects personal data as outlined above for the purposes of providing and improving our services.
• Data Use: Personal data is used for order processing, delivery services, and enhancing user experience.
• Third-Party Sharing: Data is shared with Toast and other service providers solely for the purposes described in this policy.
• Opt-Out Rights: Users can withdraw consent for data collection by contacting us or adjusting app permissions.
• Data Retention: Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy.

Please ensure that you also review the Toast Privacy Policy for details on how they handle your personal information within the app.